Account manager required for small, busy digital design agency.
Previous account management experience in a digital agency essential.
This role is a permanent, on-site role in our office location (see map opposite).
Experience in managing digital design projects with creative and client teams is essential. The ideal candidate will be able to appropriately identify the needs of both new and current clients in order to aid customers in their success, using our digital design skills.
This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.
Responsibilities
- Work cross functionally within the company to communicate with all stakeholders in clients’ success
- Create and maintain relationships with clients to better understand and achieve their needs
- Manage all reporting about the health of clients’ accounts
Skills required
- Articulate and well accustomed to a client facing role